Introduction

At Affinity, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect and process the following types of personal information:

• Service Information: Details provided about the services you require, including any communications with us.
• Contact Information: Name, email address, phone number, and address when you fill out forms or contact us.
• Technical Information: IP address, browser type, operating system, and information about your visit, such as pages viewed and time spent on the site.

How We Use Your Information

We use your personal information for the following purposes:

• To comply with legal obligations or enforce our terms of service.
• To provide and manage our services.
• To communicate with you, including responding to inquiries and sending service updates.
• To improve our website and services by analysing user behaviour.

Sharing Your Information

We will never sell your personal information. However, we may share your data:

• If required by law or to protect the rights, property, or safety of Affinity or others.
• With third-party service providers who assist us in delivering our services, such as payment processors or IT support.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no online data transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to any inaccurate or incomplete information.
• Request the deletion of your data, subject to legal obligations.
• Opt-out of marketing communications.

To exercise your rights, please contact us at [email protected].

Cookies

Our website uses cookies to enhance your user experience. By continuing to use our site, you agree to our use of cookies.

Changes To This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and, where appropriate, notified to you via email.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Registered office address: 64 Victoria Road, Horley, England, RH6 7PZ
• Email: [email protected]
• Phone: 07985 175232

Effective Date 19/12/2024